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amazon connect developer at Weekday AI. This role is for one of the Weekday's clients. Min Experience: 3 years. Location: India. JobType: full-time. We are looking for a highly skilled and motivated . Amazon Connect Developer. to design, develop, and implement secure, scalable contact center solutions using . AWS Connect. and related cloud services. The ideal candidate will bring hands-on expertise in cloud telephony, strong technical leadership, and the ability to mentor teams while delivering enterprise-grade customer engagement platforms. This role requires close collaboration with stakeholders, solution architects, and cross-functional teams to ensure seamless delivery.. Key Responsibilities. . Lead the end-to-end . design, architecture, and deployment. of Amazon Connect solutions. . . Create and manage . contact flows, routing profiles, and queue configurations. . . . Integrate Amazon Connect with AWS services like . Lambda, Lex, DynamoDB, S3, and CloudWatch. . . . Enable CRM, ERP, or ticketing tool integrations using . APIs or middleware. . . . Implement security, compliance, and governance measures within the contact center environment. . . Mentor and guide developers, ensuring code quality and adherence to best practices. . . Collaborate with . product, QA, and DevOps teams. to drive timely project delivery. . . Document solutions, establish best practices, and ensure system reliability and operational stability. . . Conduct . performance tuning, monitoring, and troubleshooting. for both voice and chat interactions. . . Required Skills. . Proven expertise in . Amazon Connect. , including contact flows, Lex bots, and AWS Lambda. . . Strong knowledge of . telephony, VoIP, and contact center concepts. . . . Proficiency with AWS services: . Lambda, S3, DynamoDB, CloudFormation, CloudWatch, IAM. . . . Programming skills in . JavaScript/Node.js. or similar languages. . . Experience with . RESTful APIs and integration frameworks. . . . Strong problem-solving mindset with focus on . scalability and performance. . . . Excellent communication and leadership abilities with stakeholder management skills. . . Preferred Skills. . . AWS Certification. (Solutions Architect Associate or higher). . . Experience integrating with . CRM tools. such as Salesforce, Zendesk, or ServiceNow. . . Knowledge of . CI/CD pipelines, DevOps practices, and infrastructure-as-code. (Terraform/CloudFormation). . . Familiarity with . contact center KPIs, analytics dashboards. , and reporting. . . Exposure to other contact center platforms (Genesys, Twilio, NICE) is a plus. . . Hands-on experience with . chatbots, voicebots, and conversational AI platforms. . . . Core Skills. . . Mandatory:. Node.js, React, Amazon Connect . . . Additional:. AWS services, REST APIs, Cloud Telephony. . Company Location: India.