Enrollments Specialist (Remote - US) at Jobgether

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Enrollments Specialist (Remote - US) at Jobgether. This position is posted by Jobgether on behalf of . Century Consulting Services. . We are currently looking for an . Enrollments Specialist. in . United States. .. Join a purpose-driven team committed to empowering individuals on their path to financial freedom. In this role, you’ll act as a key touchpoint for new clients, guiding them through the enrollment process with professionalism and empathy. You’ll manage incoming and outgoing communications, provide support for online tools, and ensure accurate documentation. If you have a strong customer service mindset, excellent organizational skills, and thrive in a fully remote environment, this is your opportunity to make a direct impact in a mission-focused company.. . Accountabilities:. . Review and process enrollment applications, ensuring accuracy and completeness.. . Assist clients with navigating the online portal, offering support for access and functionality issues.. . Collaborate with clients and internal teams to gather and distribute necessary documents.. . Make outbound welcome calls and handle inbound client inquiries via phone and email.. . Maintain accurate records of enrollment documentation and correspondence.. . Identify and resolve application issues or discrepancies swiftly and professionally.. . . Minimum of 1 year of phone-based customer service experience.. . Strong organizational skills and the ability to manage high volumes of communication.. . Excellent written and verbal communication, with a friendly and empathetic approach.. . Proficient in Microsoft Word, Excel, and email communication best practices.. . Detail-oriented with strong listening and problem-solving skills.. . A reliable team player with a positive attitude and eagerness to contribute.. . Spanish language skills are a plus, but not required.. . . Company Location: United States.