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Danish Speaking Video Streaming Support - Remote in Greece at Patrique Mercier Recruitment JP. Patrique Mercier Recruitment JP is offering an exciting opportunity for a Danish Speaking Video Streaming Support Specialist to work remotely from Greece! This role allows you to connect with customers from the comfort of your home while being part of a leading tech company. You will play a crucial role in assisting Danish-speaking customers with our video streaming services, ensuring they have an enjoyable and seamless experience.. Responsibilities. . Provide exceptional customer support to Danish-speaking users via phone, email, and chat regarding video streaming services.. . Troubleshoot and resolve technical issues related to streaming quickly and effectively.. . Educate customers on how to navigate the platform and utilize its features to enhance their experience.. . Document customer interactions accurately in our CRM system.. . Work with technical teams to escalate and resolve complex issues when necessary.. . Participate in ongoing training to stay updated on product features and improve support capabilities.. . Gather customer feedback and provide insights to help improve overall service quality.. . . Fluency in Danish and English, both written and spoken.. . Strong commitment to customer service and a passion for helping others.. . Previous experience in customer support or technical support is preferred.. . Ability to troubleshoot technical problems effectively and provide viable solutions.. . Excellent communication skills, showcasing a friendly and professional attitude.. . Proactive interest in learning new technologies and adapting to changing processes.. . Able to work independently and manage time effectively in a remote environment.. . Familiarity with video streaming platforms is a plus.. . Company Location: Germany.