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German-Speaking Customer Expert for Premium Coffee Machines at TP Greece. Are you a coffee enthusiast? Be part of our Customer Experts team for an award-winning brand offering premium coffee machines At TP in Greece, we are glad to be collaborating with an . award-winning kitchen appliance brand. , offering household equipment - from high-end espresso machines to food processors – designed to simplify consumers’ daily lives, allowing them to “Master Every Moment”. If you are fond of smart kitchen devices, embracing all the innovative trends in coffee-making and food preparation, our team awaits you! You’ll be working in our super modern offices in . Chania. , Crete. . Responsibilities: . . . Be the . primary point of contact. for customer requests, providing an enhanced customer experience. . Utilize multiple communication channels (. phone, chat, and email. ) to provide daily support to everyday household gadget users. . Support in English language customers in the UK and Ireland, and any other customers that choose English as their desired support language.. . Respond to customer inquiries about our client’s new and existing products, facilitating their use. . Handle complaints – always in a graceful and professional manner. . Resolve issues as they arise – timely and efficiently. . Maintain solid customer relationships by handling questions and concerns with speed and professionalism. . . What you will bring:. . . High level of fluency in . German. . Great knowledge of the . English. language (. oral & written. ). . Work experience in a customer support role is a plus. . Exceptional . communication & soft skills. , as well as a problem-solving mentality. . Tech savviness & learning agility. . A genuine sense of ownership along with an unbreakable team spirit. . A . positive attitude. , empathy, and high work- ethic. . Flexibility in adapting to a fast-paced environment. . . What we offer:. . . Complete relocation support (flight ticket to Chania, Crete, pick-up & drop – both at no cost to you). . Free accommodation or extra accommodation bonus, throughout the entire employment period. . Competitive monthly salary + 2 extra salaries per year. . Refer-A-Friend. : Bring your friends and receive great bonuses!. . Health care benefits and numerous other discounts. . Consistent support for anything you may need along the way. . State-of-the-art premises – including an amazing activity room with a fully-equipped gym, table tennis table, and more. . Special events . as well as . community & social responsibility initiatives. . Free online Greek language courses. . Professional growth & . development opportunities. within a multicultural, safe and fun workplace. . Work for a . Great Place to Work-Certified Company. that fosters diversity. . Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering . equal opportunities. to all, regardless of gender, ethnicity, religion, culture, or age. For these reasons, we invite you to join our big family of more than . 12,000. employees from . 110+ nationalities. . . Find out more. Would you like to see more . German speaking jobs. options? Do you need even more. . available jobs. ?. Company Location: Greece.