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Italian Speaking Customer Service for Healthcare industry at Patrique Mercier Recruitment. Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language in other countries. We specialize in various industries, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We are currently seeking an Italian Speaking Customer Service professional for the healthcare industry. In this role, you will join a dynamic team dedicated to providing exceptional service and support to our clients. You will be the first point of contact for customers in need of assistance, ensuring that their inquiries are handled promptly and effectively. This position not only offers the opportunity to work in a fast-paced environment but also to leverage your language skills while making a positive impact in the healthcare sector. If you are passionate about customer service, possess strong communication skills, and are eager to help others, we encourage you to apply. At Patrique Mercier Recruitment, we are committed to matching the best candidates with the right employers, and we look forward to helping you find your dream job abroad.. Responsibilities. . Provide exceptional customer service to Italian-speaking clients in the healthcare industry.. . Manage and resolve customer inquiries via phone, email, and live chat in a timely and professional manner.. . Communicate effectively with clients to understand their needs and provide appropriate solutions.. . Document customer interactions and maintain accurate records in the CRM system.. . Assist customers with product-related questions and issues, ensuring clarity and thoroughness in explanations.. . Collaborate with internal teams to escalate and resolve complex customer issues.. . Regularly follow up with customers to ensure their needs are met and satisfaction is achieved.. . . Fluency in Italian and English, with excellent verbal and written communication skills.. . Previous experience in customer service, preferably in the healthcare sector.. . Strong problem-solving skills and the ability to think critically under pressure.. . Familiarity with CRM systems and customer service software.. . Ability to work effectively in a team-oriented environment.. . Exceptional interpersonal skills and a customer-oriented mindset.. . Flexibility in shift hours to accommodate a 24/7 customer service operation.. . Company Location: Greece.