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French Speaking Airline Customer Service Agent at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is pleased to offer an incredible opportunity for a French Speaking Airline Customer Service Agent. This position is tailored for individuals who are passionate about travel and dedicated to providing exceptional assistance to French-speaking passengers with their airline-related inquiries.. Responsibilities. . Provide outstanding customer support to French-speaking clients via phone, email, and chat.. . Assist passengers with inquiries regarding flight bookings, cancellations, and modifications.. . Effectively handle and resolve customer complaints and issues professionally.. . Stay knowledgeable about the airline's services, policies, and updates to deliver accurate information.. . Document all customer interactions accurately in the CRM system.. . Collaborate with colleagues and other teams to ensure a seamless customer experience.. . Participate in continuous training initiatives to enhance skills and service quality.. . . Fluency in French and English, with excellent verbal and written communication skills.. . Prior experience in customer service, preferably in the airline or tourism industry.. . Strong interpersonal skills and a customer-centric approach to service.. . Ability to perform well in a fast-paced environment and manage multiple tasks effectively.. . Proficiency in customer service software and Microsoft Office applications.. . Detail-oriented mindset with excellent organizational abilities.. . A passion for travel and a commitment to ensuring positive customer experiences.. . Company Location: Greece.