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Business Development Assistant at Pavago. Job Title:. Business Development Assistant. Position Type:. Full-Time, Remote. Working Hours:. U.S. Business Hours. About the Role. We’re hiring a proactive and execution-driven Business Development Assistant to support lead follow-up, qualification, and appointment setting for a growing property management business.. This is a high-activity, performance-focused role designed to ensure no lead falls through the cracks and to maximize booked appointments for the senior sales team.. This role is not responsible for closing deals or negotiating contracts — it is focused on consistent outreach, CRM discipline, and strong pipeline management.. What You’ll Own. Lead Outreach & Follow-Up Execution. Conduct cold and warm calls to inbound and outbound leads. . Perform consistent follow-up via phone, email, and SMS. . Ensure timely responses to all new inquiries. . Maintain strong call volume and outreach activity daily. . Lead Qualification & Appointment Setting. Qualify prospects based on predefined criteria. . Schedule closing appointments for the senior sales team. . Confirm appointments and reduce no-show rates. . Ensure smooth hand-offs to closers. . CRM & Pipeline Management. Maintain accurate and up-to-date CRM records. . Log call notes, lead status updates, and follow-up tasks consistently. . Manage pipeline stages to prevent stagnation. . Ensure no follow-up opportunity is missed. . Team Coordination & Reporting. Coordinate with senior sales team on appointment schedules and lead hand-offs. . Provide daily or weekly reporting on outreach activity and pipeline metrics. . Flag issues or lead quality concerns proactively. . Must-Have Experience & Skills. Prior experience in cold calling, telemarketing, inside sales, or appointment setting. . Strong verbal communication skills with a confident and professional phone presence. . High level of resilience and comfort handling objections. . Fluent English communication skills (Spanish bilingual strongly preferred). . Strong CRM discipline and ability to manage structured pipelines. . Highly organized with strong follow-through habits. . Self-motivated and capable of working independently in a remote environment. . Operational Environment (Important). This role is execution-focused and activity-driven.. You’ll be supported by:. Defined qualification criteria and scripts. . A senior sales team responsible for closing. . Clear expectations around outreach volume and reporting cadence. . Your ownership is focused on:. Consistent daily outreach activity. . Accurate CRM updates and pipeline hygiene. . Reliable appointment scheduling and confirmation. . No missed follow-ups. . Clear communication with the senior sales team. . This role rewards persistence, consistency, responsiveness, and strong organizational discipline.. Key Metrics for Success. Daily and weekly outreach volume targets achieved. . Appointment set rate and show rate. . No missed follow-ups in CRM. . Clean and organized lead pipeline. . Strong conversion of qualified leads to scheduled appointments. . High confidence from the senior team in pipeline reliability. . Interview Process. Initial Screening Call . Sales & Objection-Handling Interview . Role Play (Cold Call or Appointment-Setting Scenario) . Final Interview . Internal Review & Approval . Offer & Onboarding. #LI-AG1. Company Location: Costa Rica.