Training Manager (Remote - US) at Jobgether

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Training Manager (Remote - US) at Jobgether. This position is posted by Jobgether on behalf of Serve Robotics. We are currently looking for a Training Manager in United States.. We are seeking a dynamic Training Manager to design, implement, and continuously improve operations training programs for a high-performing robotics delivery team. In this role, you will ensure frontline operators, technicians, and support staff are equipped with the skills and knowledge to deliver safe, efficient, and high-quality service. You will collaborate closely with cross-functional teams to standardize processes, maintain compliance, and build a scalable training framework. This role is ideal for a proactive leader who thrives in a fast-growing, technology-driven environment, capable of making data-informed decisions and fostering a culture of learning and operational excellence. Your work will directly impact employee readiness, operational performance, and the growth of innovative last-mile delivery solutions.. . Accountabilities. . Design, deliver, and manage comprehensive training programs focusing on operational excellence, safety, and compliance.. . Develop onboarding curricula for new hires, along with refresher and upskilling programs for existing staff.. . Incorporate hands-on, classroom, and digital learning methods to meet diverse training needs.. . Create and maintain standard operating procedures (SOPs) and training manuals for operational workflows.. . Monitor and evaluate training effectiveness through performance metrics, feedback, and field audits.. . Implement data-driven improvements to enhance productivity, safety outcomes, and operational readiness.. . Partner with leadership to identify skills gaps and develop targeted solutions.. . Train and mentor field trainers, supervisors, and managers to reinforce a culture of learning.. . Champion a safety-first mindset. . 5+ years of experience in training, operations, or learning & development, ideally in logistics, robotics, or technology-driven industries.. . Knowledge of OSHA general industry standards (29CFR1910) and experience in safety training or compliance.. . Proven ability to design and deliver classroom-based and virtual training programs.. . Strong communication and facilitation skills with the ability to translate complex technical concepts into practical learning experiences.. . Understanding of adult learning principles, training evaluation methods, and continuous improvement methodologies.. . Comfortable with operational tools, dashboards, spreadsheets, and BI platforms.. . Ability to scale systems and processes in a fast-evolving, high-growth environment.. . Strong analytical skills; proficiency in Google Sheets, Jira, and BI tools such as ThoughtSpot (or equivalent).. . Preferred/Standout Qualifications:. . Experience in robotics, autonomous vehicles, last-mile delivery, or similar operational environments.. . Familiarity with learning management systems (LMS) and e-learning development tools.. . Continuous improvement and Lean Six Sigma experience in a startup environment.. . Company Location: United States.