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Senior Loan Processing Officer (Remote working) at Brokers' BackOffice. Brokers' BackOffice is a Sydney based outsourcing firm specialised in handling loans processing for mortgage brokers operating in Australia. We are currently seeking an experienced loan processor to join our dynamic team. . The ideal candidate should have a strong background in mortgage processing, having worked alongside brokers and possess end-to-end expertise in handling loan applications.. Key responsibilities. . . Policy Analysis:. Thoroughly understand and stay updated on various lenders' policies and criteria to accurately assess loan applications.. . . Pricing Requests:. Conduct pricing requests and comparisons to ensure clients receive competitive loan offers.. . . Borrowing Power Assessment:. Evaluate clients' financial situations to determine their borrowing capacity and provide detailed borrowing power assessments.. . . Scenario Discussions:. Engage in discussions with lender BDMs to present and discuss various loan scenarios, seeking the best outcomes for clients.. . . Document Verification: . Verify all relevant documents provided by clients, including identification, payslips, and bank statements. .. . . . Income Determination: . Assess clients' income based on payslips and tax returns to ensure accurate loan assessments.. . . Application Lodgement: . Prepare and lodge loan applications with lenders, ensuring all necessary information and documentation is included.. . . Client Interaction: . Communicate with mortgage brokers and clients to gather necessary financial information and clarify any discrepancies.. . Facilitating the loan process up to settlement, including communication with solicitors, lenders, clients, and other related parties. . Post-settlement tasks such as pricing and rate reviews. . Handling complex and/or urgent requests. . Admin tasks like email monitoring, chasing lenders for updates on applications and communicating with various lenders. .  . . Proven experience in loan processing within the Australian mortgage industry.. . Proficiency in end-to-end loan processing tasks.. . Demonstrate impeccable written and verbal communication skills in liaising with brokers, lenders, and internal stakeholders.. . Ability to work independently with minimal supervision.. . Goal-oriented mindset with a drive for career advancement.. . Leverage your background in processing loan applications through various systems and CRMs (Mercury, FLEX, Quickli, ApplyOnline, Broker Engine, etc.).. . Qualifications:. . Minimum of 3 years of proven experience in Australian Mortgage Loan Processing.. . Exceptional English communication skills (verbal and written).. . Fluency in Vietnamese is an advantage and may be required. Must be able to communicate clearly and professionally in a business context if required.. . Strong analytical, organisational, and interpersonal skills.. . Unwavering commitment to professional excellence.. . Uphold a standard of excellence in every aspect of your work.. . Company Location: Philippines.