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Spanish Speaking Customer Loyalty Advisor at Patrique Mercier Recruitment By Ierotheos. Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for a Spanish Speaking Customer Loyalty Advisor. In this role, you will be instrumental in building and maintaining strong relationships with our Spanish-speaking customers, ensuring their loyalty and satisfaction with our products and services. If you are passionate about customer service and enjoy fostering long-term customer relationships, we want you to join our team!. Responsibilities. . Engage with Spanish-speaking customers through various channels, including phone, email, and chat, to address their inquiries and concerns.. . Provide personalized assistance and support to enhance customer retention and loyalty.. . Identify opportunities for upselling and cross-selling products to existing clients.. . Handle customer complaints and resolve issues efficiently to maintain high levels of satisfaction.. . Document all customer interactions in our CRM system for tracking and reporting purposes.. . Collaborate with team members to develop strategies for improving customer loyalty and service quality.. . . Fluency in Spanish and English; knowledge of additional languages is an advantage.. . Proven experience in customer service or a customer loyalty role.. . Strong communication and interpersonal skills, with a focus on building relationships.. . Proficiency in using CRM systems and basic computer applications.. . Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.. . A commitment to providing exceptional customer service and fostering customer loyalty.. . Company Location: Greece.