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Spanish Speaking Customer Happiness Specialist at Patrique Mercier Recruitment By Ierotheos. Patrique Mercier Recruitment is excited to present an opportunity for a Spanish Speaking Customer Happiness Specialist. We are seeking individuals who are passionate about creating delightful experiences for our Spanish-speaking customers. In this role, you will be responsible for engaging with clients, understanding their needs, and ensuring their overall happiness with our products and services. If you have a positive attitude and a commitment to outstanding customer service, we invite you to join our dynamic team!. Responsibilities. . Serve as the main point of contact for Spanish-speaking customers through various communication channels such as phone, email, and chat.. . Understand customer needs and respond to inquiries with accurate and friendly information regarding our products and services.. . Proactively identify opportunities to enhance customer satisfaction and loyalty.. . Resolve customer issues and complaints efficiently, aiming for a positive resolution that promotes customer happiness.. . Document customer interactions and feedback in our CRM system for effective tracking and reporting.. . Collaborate with team members and other departments to continually improve the customer experience.. . . Fluency in Spanish and English; knowledge of additional languages is a plus.. . Experience in customer service or a related role is highly preferred.. . Strong communication and interpersonal skills, with a focus on delivering exceptional customer care.. . Demonstrated problem-solving abilities and the capability to work effectively under pressure.. . Familiarity with CRM systems and standard office applications.. . A positive attitude and a genuine passion for customer service.. . Company Location: Greece.