We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Dutch Speaking Customer Service for Banking industry at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is delighted to announce an exciting opportunity for a Dutch Speaking Customer Service Representative within the Banking industry. This position offers the chance to work with a leading financial institution, providing support and guidance to Dutch-speaking clients.. Responsibilities. . Provide high-quality customer service to Dutch-speaking clients via phone, email, and chat.. . Assist customers with inquiries related to their bank accounts, financial products, and services.. . Resolve customer complaints and issues efficiently, ensuring a high level of customer satisfaction.. . Educate clients about banking services and assist them in navigating online banking platforms.. . Maintain in-depth knowledge of banking products and policies to provide accurate information.. . Document customer interactions and feedback meticulously to enhance service quality.. . Collaborate with different departments to ensure seamless service delivery to clients.. . . Fluency in Dutch and English, both written and spoken.. . Previous experience in customer service, particularly in the banking or financial sector.. . Strong communication and interpersonal skills.. . Ability to handle sensitive information with discretion and professionalism.. . Proficiency in customer service software and Microsoft Office applications.. . Detail-oriented with strong organizational and problem-solving skills.. . A willingness to learn and adapt in a fast-paced environment.. . Company Location: Netherlands.