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Mid-Level Client-Facing Account Manager F/T and P/T Hours at Drop Zero Digital. Pay: €850-1050 Pro-Rata (based on Full-Time Hours @ 165-175). Experience Level: 1 to 3 years in a similar, client-facing role is essential.. Important: . This role is available on both a Part Time (50-100 hours per month) and Full-Time (165-175) basis. The P/T option also has the capacity to increase hours-wise based on capacity, preferences, needs and performance.. Who We Are. At Drop Zero Digital, we don’t just manage email—we engineer performance. We’ve helped eCommerce brands drive over $10M+ in email revenue through smart segmentation, design with soul, and flows that convert like clockwork.. We’re a remote-first, high-ownership, zero-fluff team working across time zones, pushing boundaries, and building a reputation for excellence, empathy, and elite retention strategy.. If you’re obsessed with clarity, ownership, and getting better every week, you might just love it here.. What You’ll Do. This isn’t a PM role hidden under an “Account Manager” label. You’ll own the client relationship early on..  - Lead 5–7 client accounts (mostly DTC eCommerce).  - Deliver updates, insights, and solutions that clients didn’t know they needed.  - Coordinate flawlessly with Copywriters, Designers, and Tech Strategists.  - Review Klaviyo campaign results, monitor flows, and push for consistent improvement.  - QA everything before the client ever sees it.  - Spot issues before they become problems.  - Make our clients feel like you’ve got them covered—because you do. Bonus If You….  - Have worked in marketing (and for a marketing-related agency).  - Love giving feedback as much as you love receiving it.  - Know the difference between a request and a priority.  - Have supported teams on fast-paced projects.  - Have worked with Hubstaff or time-tracking tools before. How We Work. We don’t believe in micromanagement. But we do believe in measurement. You’ll be expected to:.  - Track hours using Hubstaff (65%+ productivity).  - Deliver real value within a 4-day async paid trial before being considered for the role.  - Complete a small test assignment after successful Loom review (2–3 hours max).  - Be proactive, fast, and responsive—especially when things break or go quiet.  This Role Is Not for You If….  - You need constant hand-holding or reminders.  - You’re looking for a “chill” job where results don’t matter.  - You dislike feedback or being held accountable.  - You feel uncomfortable with structured systems, deadlines, and tracking tools.  - You don’t enjoy writing, organizing, or summarizing key takeaways.  Application Instructions.  1. Submit your answers to the questions embedded within this application.  2. Record a 60–90 second Loom video introducing yourself and why this role excites you.  3. If shortlisted, you’ll be asked to complete a quick 46 minute async set of tasks.  4. Those who impress will join a 4-day paid trial.  5. Finalists will meet our Recruitment Consultant + the Owner Tom for interviews.  6. We’ll offer a 2-week. 2-way immersion trial (with Hubstaff) before fully onboarding.  If you're still reading, and this actually excites you — you're probably the kind of person we’re looking for.. What You’ll Need.  - 1+ year of experience in an account management or continuous client service role (not customer service / call centre).  - Proven experience juggling deadlines, assets, comms, and feedback.  - Excellent spoken and written English (C2+ level).  - Solid judgment—knowing what matters most (and what doesn’t).  - Experience with: Tech inc Slack, Trello, Notion, Google Suite.  - A self-starter mindset. You escalate with solutions, not problems..  - Available during UK/CET hours, with occasional later availability for US PST clients. Company Location: North Macedonia.