Virtual Assistant at Sur. As the Virtual Assistant, you will support daily business operations with a focus on administrative coordination, communication management, and organization of property‑related activities. This role involves ensuring that tasks are completed accurately, tenants and vendors receive timely responses, and operational details are kept up to date across various platforms.. Key Responsibilities. Manage company email correspondence and respond to tenant and vendor inquiries.. Handle communication through TurboTenant and phone calls received on Quo.. Log and coordinate maintenance requests, assign tasks to the onsite superintendent, and follow up to confirm completion.. Update internal records, mark requests as resolved, and share key updates with the team through messaging groups.. Track rent payments, contact tenants regarding outstanding balances, and document follow‑ups.. Organize project data such as parking assignments and available spaces.. Prepare and send daily summaries of completed and pending tasks.. Assist with lease renewals, record‑keeping, and updates using Google Sheets or similar tools.. Pay bills related to property operations (utilities, insurance, taxes, and service fees).. Create straightforward monthly summaries capturing key financial activities.. Strong written and verbal communication skills.. Bilingual fluency. High attention to detail and self‑managed work style.. Proficient with Gmail, Google Sheets, and general productivity tools.. Comfortable coordinating with multiple contacts and following up consistently.. Experience in administrative work, customer communication, or operations support is helpful but not required.. Company Location: Costa Rica.
Virtual Assistant at Sur