Dutch Speaking - Content Moderation/Customer Service Agent in Malta at Next Job Abroad

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Dutch Speaking - Content Moderation/Customer Service Agent in Malta at Next Job Abroad. Next Job Abroad is looking for a Dutch Speaking Content Moderation/Customer Service Agent to join our team in vibrant Malta! This unique role combines content moderation responsibilities with customer service, offering a dynamic work environment where you can utilize your language skills while ensuring a safe and enjoyable experience for our users.. As a Content Moderation/Customer Service Agent, you will monitor and review content across our platforms, ensuring compliance with community guidelines and providing support to Dutch-speaking customers. If you have a keen eye for detail and a passion for customer service, this position is perfect for you. Join us in Malta and be part of an exciting journey!. Responsibilities. . Review and moderate user-generated content to ensure compliance with community standards.. . Provide excellent customer service via chat, email, and phone to . Dutch. -speaking clients.. . Address customer inquiries and resolve issues in a professional and timely manner.. . Collaborate with team members to improve processes and enhance user experiences.. . Document interactions in our CRM system accurately.. . Gather user feedback to help improve content moderation practices.. . Stay updated on industry trends and best practices in content moderation and customer service.. . . Fluency in . Dutch . and a strong command of English; knowledge of additional languages is a plus.. . Experience in customer service or content moderation is preferred.. . Excellent attention to detail and problem-solving skills.. . Strong communication and interpersonal skills.. . Ability to manage multiple tasks and work efficiently in a fast-paced environment.. . Familiarity with CRM systems and moderation tools is an advantage.. . Willingness to relocate to . Malta . and embrace a new culture.. . A genuine interest in the content moderation industry is a significant advantage.. . Company Location: Netherlands.