We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Compliance and Documentation Coordinator (USA Healthcare) - Remote at ISTA Personnel Solutions. ISTA Personnel Solutions . is a dynamic and fast-growing BPO company. We are not a recruitment agency — we operate as a dedicated extension of our U.S.-based clients’ teams, delivering high-quality service with precision, efficiency, and a personal touch.. We are hiring a . Compliance and Documentation Coordinator. to assist with managing and organizing provider documentation for school-based ABA therapy services in the state of Florida.. Role Overview. This position involves preparing and managing . Provider Information Packets (PIPs). for ABA therapist technicians who deliver therapy services in schools. Each packet includes required documentation such as their background checks, licenses, and school badges.. You’ll communicate directly with . school contacts and families. to confirm documentation requirements, follow up on missing information, and ensure all materials are submitted and approved on time.. This role requires strong communication, organization, and follow-up skills.. PLEASE NOTE:. Working Hours: . This role requires you to work . EST hours. Mon - Fri from 9am to 6pm . EST. . (15h00 to 24h00 South African time - subject to change in accordance with daylight savings in the United States).. . You will be required to . work. on both South African and US . public holidays. (compensation for SA public holidays in accordance with the BCEA). Internet Requirements:. A . fixed fibre line. with a minimum speed of . 25 Mbps (upload & download). and the ability to support a . wired Ethernet connection. is mandatory. . Applicants without a fixed fibre line cannot be considered.. . Power Backup:. A . reliable power backup solution. is required to manage . load shedding and power outages. . . Applicants without a power backup cannot be considered.. . Work Environment:. . This is a fully remote working role.. . Key Responsibilities:. Prepare and manage . Provider Information Packets (PIPs). for assigned ABA technicians/therapists. . Confirm documentation requirements with schools, districts, or families. . Review and collate all necessary materials (background checks, licenses, IDs, etc.). . Coordinate with the . onshore HR team. to obtain missing documents. . Track and update progress in a . Google Sheet. (in progress, submitted, approved). . Ensure each packet is completed and submitted within . two business days. of assignment. . Support process improvements to create better visibility and tracking systems.. Excellent . verbal and written communication. skills (must be comfortable speaking with US-based school contacts and families). . Strong . organization and attention to detail. . . Reliable . follow-up and time management. abilities. . Prior experience in . administration, compliance, or coordination. is advantageous. . Comfortable using . Google Sheets and online document systems. . . Reliable internet connection and quiet workspace for calls.. If you are not contacted within 14 working days, please consider your application unsuccessful. . Company Location: South Africa.