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Customer Success Manager (Remote - Namer) at Jobgether. This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Manager in North America.. In this role, you will act as the primary advocate for a portfolio of enterprise customers, ensuring they derive maximum value from their technology investments. You will guide clients through their post-sales journey, collaborating with internal teams to accelerate adoption, retention, and expansion. Your work will involve strategic relationship-building, project success oversight, and proactive engagement to mitigate risks while fostering customer satisfaction. The position combines account management, technical understanding, and communication skills to deliver a seamless experience. You will have the opportunity to influence customer outcomes directly, while working within a high-growth, innovative, and globally distributed team. Strong organizational skills and the ability to manage multiple stakeholders are essential.. . Accountabilities. Serve as the main point of contact for assigned customers throughout their post-sales lifecycle.. Guide customers in maximizing value from technology investments, ensuring successful adoption and project outcomes.. Build and maintain strategic relationships alongside account executives to enhance the customer experience.. Conduct executive-level success reviews and coordinate communications with internal leadership, solutions, and sales teams.. Monitor customer health, engagement, and risk using CRM tools, providing insights and proactively addressing potential challenges.. Track renewal opportunities and support smooth contract renewals, including notifications of major platform changes.. Maintain accurate customer profiles and dashboards in Salesforce and HubSpot, reflecting usage, financials, and organizational structure.. Bachelor’s degree in Business Management, Economics, Communications, Engineering, or a related field.. 2–4 years of experience in Customer Success Manager or similar client-facing roles.. Proven track record of meeting or exceeding targets, ideally in sales-related or enterprise account management settings.. Experience with CRM platforms such as Salesforce and HubSpot.. Strong organizational and communication skills, capable of leading executive-level discussions.. Significant experience managing enterprise clients through business or technology transformations.. Ability to analyze and mitigate customer risk while driving adoption and growth.. Preferred / Nice-to-Have:. Experience in the energy, software, or technology sector.. Understanding of complex enterprise accounts and large-scale project management.. Familiarity with subscription-based SaaS business models.. . Company Location: United States.