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Finnish Speaking VIP Customer Support Agent at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is seeking a Finnish Speaking VIP Customer Support Agent to join a dedicated team serving high-profile clients. This role is perfect for individuals who are committed to providing unparalleled customer service and personalized support in a fast-paced and prestigious environment.. Responsibilities. . Provide exceptional support to VIP Finnish-speaking customers through various communication channels, including phone, email, and chat.. . Establish and maintain strong relationships with high-value clients, ensuring their needs are understood and met.. . Resolve complex inquiries and issues efficiently, ensuring customer satisfaction at all times.. . Maintain detailed records of customer interactions for effective follow-up and service enhancement.. . Collaborate with internal teams to ensure seamless service delivery and effective resolution of client issues.. . Proactively seek customer feedback to enhance service quality and drive improvements.. . Stay updated on product offerings and promotional activities to provide accurate information to clients.. . . Fluency in Finnish and English, both written and spoken.. . Previous experience in customer service, particularly with VIP or high-value clients.. . Outstanding communication and relationship-building skills.. . Strong analytical and problem-solving capabilities.. . Detail-oriented with excellent organizational skills.. . Familiarity with CRM systems and standard office software.. . A proactive and customer-oriented mindset, passionate about delivering exceptional service.. . Company Location: Finland.