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Spanish Speaking E-commerce Support Specialist at Patrique Mercier Recruitment By Ierotheos. Patrique Mercier Recruitment is excited to offer an excellent opportunity for a Spanish Speaking E-commerce Support Specialist. As a vital member of our team, you will provide outstanding support to our Spanish-speaking customers, helping them with their online shopping experiences across various e-commerce platforms. If you are passionate about customer service and e-commerce, we would love to have you join us!. Responsibilities. . Deliver exceptional customer service to Spanish-speaking clients through multiple channels, including email, phone, and live chat.. . Assist customers with inquiries related to orders, returns, exchanges, and general product information.. . Effectively resolve customer issues and complaints, ensuring a positive shopping experience.. . Accurately document all customer interactions and updates in our support systems.. . Collaborate with team members to continually improve customer service processes and enhance overall service quality.. . Stay informed on product offerings, promotions, and industry trends to provide knowledgeable support.. . . Fluency in Spanish and English; additional languages are a plus.. . Previous experience in customer service, especially in the e-commerce sector.. . Strong communication skills with a focus on excellent customer experience.. . Ability to effectively troubleshoot problems and manage customer inquiries professionally.. . Familiarity with e-commerce platforms and customer relationship management (CRM) tools is preferred.. . Self-motivated and able to efficiently manage time in a remote working environment.. . Company Location: Greece.