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Dutch Speaking Customer Service for Insurance industry at Patrique Mercier Recruitment. Join the team at Patrique Mercier Recruitment where we specialize in helping candidates find opportunities that match their skills and aspirations. We are currently seeking Dutch-speaking professionals to fill customer service roles within the insurance industry. In this fast-paced environment, you will provide essential support to clients, answering inquiries and assisting with policy-related issues. Your role will be crucial in ensuring customer satisfaction and building lasting relationships. If you possess a strong work ethic, exceptional communication skills, and a desire to thrive in the insurance sector, we want to hear from you!. Responsibilities. . Assist Dutch-speaking clients with their insurance queries via phone, email, and chat.. . Provide clear explanations regarding insurance policies, products, and procedures.. . Process claims and policy modifications, ensuring accuracy and compliance.. . Handle customer complaints with professionalism and resolve issues to enhance the customer experience.. . Maintain accurate records of all interactions with customers.. . Collaborate with other departments to ensure seamless service delivery.. . Contribute to meeting and exceeding both individual and team KPIs.. . . Fluent in Dutch, both written and spoken; proficiency in English is beneficial.. . Experience in customer service, preferably in the insurance or financial sector.. . Strong verbal and written communication skills.. . Ability to work effectively under pressure and manage multiple inquiries simultaneously.. . Attention to detail and strong problem-solving abilities.. . Familiarity with customer relationship management (CRM) systems is an advantage.. . Enthusiasm for delivering exceptional customer service and a willingness to learn.. . Company Location: Greece.