Spanish Speaking Customer Service for Healthcare industry at Patrique Mercier Recruitment

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Spanish Speaking Customer Service for Healthcare industry at Patrique Mercier Recruitment. Patrique Mercier Recruitment is excited to announce an opportunity for a Spanish Speaking Customer Service Representative in the vibrant healthcare industry. As the leading agency focused on helping candidates find jobs in their native language across various countries, we specialize in diverse sectors, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our commitment to matching exceptional talent with the right employers ensures a seamless recruitment process. In this role, you will be at the forefront of delivering outstanding customer service to Spanish-speaking clients within the healthcare sector. Your expertise and communication skills will play a vital part in assisting patients and healthcare professionals while embodying the values of empathy and professionalism. Join us at Patrique Mercier Recruitment, a project owned by The House of Mercier, where we strive to connect passionate individuals with their dream jobs abroad, enhancing their careers and lives in the process. If you are driven, bilingual, and ready to make a difference in the healthcare industry, we would love to hear from you.. Responsibilities. . Provide exceptional customer service to Spanish-speaking clients in the healthcare industry.. . Manage incoming calls and inquiries related to healthcare services and support.. . Assist patients in navigating their healthcare options and benefits effectively.. . Resolve any issues or concerns raised by clients promptly and professionally.. . Document interactions and maintain accurate records of customer inquiries and resolutions.. . Collaborate with healthcare professionals and internal teams to enhance customer satisfaction.. . Stay updated on healthcare products, services, and policies to provide accurate information. . . . Fluency in both Spanish and English, with excellent verbal and written communication skills.. . Proven experience in customer service, preferably in the healthcare sector.. . Ability to empathize with patients and provide support in a stressful environment.. . Strong problem-solving skills and a proactive approach to customer issues.. . Excellent organizational skills and attention to detail.. . Team player with the ability to work independently and in a collaborative environment.. . Familiarity with healthcare terminology and concepts is a plus.. . Company Location: Greece.