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Disputes Solutions & Strategy at Qode. About the Role. We’re seeking a visionary and strategic . Principal, Disputes Solutions & Strategy. to drive transformative initiatives in dispute resolution and chargeback processes. This pivotal role combines strategic leadership, deep expertise in financial disputes, and innovative problem-solving to shape organizational success. If you’re a seasoned leader with experience in chargebacks, a passion for process improvement, and the ability to influence cross-functional teams, this is your opportunity to make a significant impact in a dynamic, remote environment.. Job Title: Principal, Disputes Solutions & Strategy. Location: Remote (EST/CST hours preferred). Employment Type: Contract-to-Hire. Compensation: $60–$67.30/hour . What You’ll Do. As the Principal, Disputes Solutions & Strategy, you’ll partner with senior leadership to spearhead high-impact initiatives, optimize dispute processes, and drive organizational goals. Key responsibilities include:. . . Lead Strategic Initiatives. : Collaborate with senior leaders to manage complex, cross-functional projects, driving business transformation and aligning with organizational priorities.. . . Innovate Dispute Solutions. : Identify and implement cutting-edge approaches to chargeback and dispute processes, leveraging expertise in Mastercard and Visa rules and related tools.. . . Drive Process Improvement. : Analyze business processes, pinpoint inefficiencies, and recommend actionable solutions through new systems, technologies, or methodologies.. . . Synthesize Data for Impact. : Develop and analyze key metrics to track progress on short-term and long-term strategic objectives, ensuring alignment with financial goals.. . . Build Strategic Partnerships. : Serve as a liaison across departments, fostering strong relationships to enhance collaboration, efficiency, and outcomes.. . . Mitigate Risks. : Holistically assess functional risks, proactively addressing compliance and quality concerns to ensure regulatory adherence.. . . Influence and Communicate. : Engage with executive leadership and stakeholders to deliver meaningful organizational change, using advanced presentation and communication skills.. . What We’re Looking For. We’re seeking a strategic leader with a proven track record in financial disputes and organizational transformation. The ideal candidate brings:. . . Experience. :. . 7+ years in a financial institution or consulting role.. . 5+ years of experience in chargeback or dispute resolution processes, with deep knowledge of Mastercard and Visa rules and related tools.. . Demonstrated success in delivering solutions for complex financial initiatives.. . Proven engagement with executive leadership to drive organizational and process change.. . Experience in financial analysis, risk management, or regulatory compliance.. . History of leading cross-functional teams and managing stakeholders at all levels.. . . Skills. :. . Ability to innovate and create new approaches to traditional dispute resolution methods.. . Strong project management and organizational skills to handle complex initiatives.. . Exceptional communication and influencing skills to drive collaboration and results.. . Advanced proficiency in PowerPoint for creating impactful presentations.. . Analytical mindset with the ability to synthesize data into actionable insights.. . Company Location: United States.