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Product Tech & Quality Expert (12 Month FTC) at Booksy. A career at . Booksy. means you’re part of a global team focused on helping people around the world feel great about themselves, every day. From empowering entrepreneurs to build successful businesses, to supporting their customers arrange meaningful ‘me time’ moments, we’re in the business of helping people thrive and feel fantastic.. Working in an ever-changing scale-up where things are messy and resources are limited isn’t for everyone. If you thrive in stable environments with big budgets, rigid processes and zero ambiguity, then—if we’re honest—we’re probably not for you.. But if you enjoy bringing order to chaos, taking ownership, and solving complex problems at the intersection of technology, product, and customer experience, you’ll likely feel right at home here.. The people you’ll like to work with and the problems you’ll enjoy solving:. As a . Product Tech & Quality Expert. , your purpose will be to act as the technical backbone of second-line support making sure product issues are clearly understood, correctly prioritised, and resolved by the right teams.. You’ll work closely with Product, Engineering, and Customer Support to investigate bugs, reproduce issues, validate impact, and ensure nothing critical falls through the cracks. Your day-to-day impact will be felt across multiple products, including, especially during and after releases and maintenance updates.. 3+ years’ experience in a technical, product, or quality-focused role . Strong analytical skills with the ability to reproduce, verify, and prioritise technical issues . Excellent task management skills and the ability to juggle multiple priorities . Conversational-level English (spoken and written) — English is our company language and used for all business-wide communication. It will also help you to have…. Experience working closely with Product and Engineering teams . A background in SaaS, scale-ups, or fast-moving technical environments . A process-improvement mindset and comfort proposing better ways of working. Hands-on experience working with . Jira. and monitoring or observability tools such as . Datadog. . Company Location: Poland.