Danish Speaking Client Support Specialist at Patrique Mercier Recruitment By Nellie

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Danish Speaking Client Support Specialist at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is pleased to announce an opening for a Danish Speaking Client Support Specialist. This role is perfect for individuals who are dedicated to providing excellent customer service and are eager to support Danish-speaking clients with their inquiries in a positive and efficient manner.. Responsibilities. . Provide outstanding support to Danish-speaking clients across various communication channels, including phone, email, and live chat.. . Manage customer inquiries related to products, services, and account issues with professionalism and care.. . Troubleshoot customer concerns and deliver timely and effective solutions to ensure satisfaction.. . Accurately document all customer interactions in the CRM system for streamlined follow-up.. . Collaborate with team members to maintain high service standards and enhance the customer experience.. . Identify opportunities for improving support processes and participate in discussions to optimize customer service.. . Stay updated on product offerings to provide relevant and accurate information to clients.. . . Fluency in Danish and English, both written and spoken.. . Previous experience in customer support or a similar role is desirable.. . Strong communication and interpersonal skills.. . Proficient in problem-solving with a focus on customer satisfaction.. . Able to multitask effectively in a fast-paced environment.. . Familiarity with CRM systems and standard computer applications.. . Passionate about providing outstanding customer service and client support.. . Company Location: Denmark.