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Latvian Technical Support for Major Tech Company (In Greece - Paid Relocation) at Patrique Mercier Recruitment JP. Join Patrique Mercier Recruitment JP as a Latvian Technical Support Specialist for a major tech company and uncover the beauty of Greece while advancing your career! This fantastic opportunity offers a fully paid relocation package to ensure a seamless transition to your new home. In this role, you will provide exceptional technical support to Latvian-speaking customers, assisting them with a range of inquiries regarding innovative technology products and services. You'll refine your technical skills and problem-solving abilities in a collaborative work environment that values outstanding customer service. If you're excited about technology and eager to embrace a new lifestyle, this role is designed for you!. Responsibilities. . Deliver high-quality technical assistance to Latvian-speaking customers through phone, email, and chat.. . Identify and resolve technical issues related to the company’s products and services effectively.. . Work closely with engineering teams to escalate and handle more complex technical concerns.. . Keep accurate records of customer interactions and technical issues within the CRM system.. . Engage in continuous training to enhance product knowledge and improve customer support skills.. . Provide suggestions to improve support processes and enhance customer satisfaction.. . Assist in onboarding and training new team members as needed.. . . Fluency in Latvian and English, both written and spoken.. . Strong technical aptitude and problem-solving capabilities.. . Exceptional communication and customer service skills.. . Prior experience in technical support or IT is beneficial but not mandatory.. . Ability to quickly learn new technologies and processes.. . A collaborative mindset with a passion for helping others.. . Willingness to relocate to Greece and adapt to a new cultural environment.. . Company Location: Latvia.