Customer Service Agent at Datamark, Inc.. DATAMARK, Inc.. is currently seeking a professional and experienced Customer Service Associate to join our team. As a leading provider of business process outsourcing solutions, DATAMARK helps organizations worldwide manage their operations more efficiently and effectively. The Customer Service Associates will play a crucial role in facilitating effective communication between Interpreters and customers.. . Determining the language needs of the caller. . Entering appropriate customer information as needed. . Accessing appropriate databases. . Quickly transferring calls to the appropriate staff member. . Providing additional assistance when needed. . . Excellent customer service, communication and interpersonal skills. . Ability to enter and access information using a computer terminal while responding to customer needs. . Excellent keyboarding skills. . Professionalism, accuracy and speed are essential. . Excellent command of the English Language – no other language skills are require. . Location: . Thane West. Job Type:. Work from Home (. Only candidates residing in Mumbai will be considered.. ). Company Location: India.
Customer Service Agent at Datamark, Inc.