2025-0302 Systems Engineering Services (NS) - TUE 2 Sep at EMW, Inc.. Deadline Date:. Tuesday 2 September 2025 . Requirement:. Systems Engineering Services. Location:. Off-Site. Note: . Please refer to your Subcontract Agreement, article 6.4.1.a, which states “Off-Site Discount: 5% (this discount is applicable to all requirements, and applies when the assigned personnel are permitted to work Off-Site, such as at- home)". Please be sure to price this discount in your overall price proposal when submitting bids against off-site RFQs. Period of Performance:. 2025 BASE: From October 6th to Dec 31st, 2025 with possibility to exercise the following options:. • 2026 Option: 1st January 2026 until 31st December 2026. • 2027 Option: 1st January 2027 until 31st December 2027. • 2028 Option: 1st January 2028 until 31st December 2028. Required Security Clearance:. NATO SECRET. . 1 INTRODUCTION. NCIA, as the main ICT service provider in NATO, is the main technical entity providing subject matter expertise to support Allied Command Transformation (ACT) Science and Technology (S&T) Programme of Work (PoW) and relevant exercises in 2025. NCIA Chief Technology Office (CTO) Innovating Team is looking for a Contractor who will provide day-to-day technical support to in the area of cloud automation technology and exercises in 2025.. 2 OBJECTIVES. NCI Agency is contributing to the ACT’s S&T experimentation participate in designing and automating the deployment of multiple NATO C2 applications in a combined public and private cloud environment. The Contractor will have the opportunity to implement CI/CD best practices and automation in a multi-cloud context leveraging an open source stack. The candidate is also expected to influence the deployment and automation strategy and implement their ideas with a focus on abstracting the infrastructure and platform services from application developers... 3 SCOPE OF WORK. Under the direction / guidance of the NCIA Point of Contact or delegated staff, the Contractor will perform the following activities:. • Support NCI Agency in the NATO Programmes of Work with ACT in the area of cloud automation technologies.. • Provide technical support to NATO exercises and associated events organized by NATO bodies and the Agency.. • Collaborate to the development of software automation code using Terraform, Ansible and/or Helm for the events.. • Perform cloud administration tasks on an AWS account based on GitOps, and on multiple Microsoft Azure tenants.. • Collaborate to the planning and organisational aspects for the upcoming experimentations.. • Participate to the bi-weekly project meetings held in the NCI Agency in The Hague either online or face to face.. The Contractor will be part of a team and will provide the service using an Agile and iterative approach during multiple sprints. Each sprint is planned for a duration of 1 week. The content and scope of each sprint will be agreed during the sprint-planning meeting.. 4 DELIVERABLES AND PAYMENT MILESTONES. The following deliverables are expected from the service on this statement of work:. Deliverable: 15 sprints of cloud automation support, technical support, and test environment development.. Payment Milestones: Upon completion of each fourth sprint and at the end of the work.. The Purchaser (NCIA) reserves the right to exercise a number of options of one or more sprints based on the same scrum deliverables, at a later time, depending on the project priorities and requirements, at the following cost: for base year (2025) at the same cost, for outer years (2026-2028) the Price Adjustment Formula will be applied in accordance with paragraph 6.5 of the Framework Contract Special Provisions. The payment shall be dependent upon successful acceptance of the Delivery Acceptance Sheet (DAS) – (Annex B). Invoices shall be accompanied with a Delivery Acceptance Sheet (Annex B) signed by the Contractor and project authority.. 2026 OPTION: 01 January 2026 to 31 December 2026. Deliverable: Up to 48 sprints of cloud automation support, technical support, and remote interoperability test environment development.. Cost Ceiling: Price will be determined by applying the price adjustment formula as outlined in CO‐115786‐ AAS+ Special Provisions article 6.5.. Payment Milestones: Upon completion of each fourth sprint and at the end of the work.. The NCIA team reserves the possibility to exercise the described options, depending on the project priorities and requirements.. The payment shall be dependent upon successful acceptance of the Delivery Acceptance Sheet (DAS) – (Annex B) including the Payment will be provided based on these deliveries. Invoices shall be accompanied with a Delivery Acceptance Sheet (Annex B) signed by the Contractor and project authority. 2027 OPTION: 01 January 2027 to 31 December 2027. Deliverable: Up to 48 sprints of cloud automation support, technical support, and remote interoperability test environment development.. Cost Ceiling: Price will be determined by applying the price adjustment formula as outlined in CO‐115786‐ AAS+ Special Provisions article 6.5.. Payment Milestones: Upon completion of each fourth sprint and at the end of the work.. 2028 OPTION: 01 January 2028 to 31 December 2028. Deliverable: Up to 48 sprints of cloud automation support, technical support, and remote interoperability test environment development.. Cost Ceiling: Price will be determined by applying the price adjustment formula as outlined in CO‐115786‐ AAS+ Special Provisions article 6.5.. Payment Milestones: Upon completion of each fourth sprint and at the end of the work.. 5 COORDINATION AND REPORTING. The Contractor shall participate in daily status update meetings, sprint planning, sprint retrospectives and other meetings, physically in the office, or in person via electronic means using Conference Call capabilities, according to project manager’s instructions.. For each sprint to be considered as complete and payable, the contractor must report the outcome of his/her work during the sprint, first verbally during the retrospective meeting and then in written within three (3) days after the sprint’s end date. The format of this report shall be a short email to the NCIA Point of Contact mentioning briefly the work held and the development achievements during the sprint.. 6 SCHEDULE. This task order will be active immediately after signing of the contract by both parties but not before required starting date of 6 October2025.. If the 2026 option is exercised, the period of performance is 01st January 2026 to 31st December 2026.. If the 2027 option is exercised, the period of performance is 01st January 2027 to 31st December 2027.. If the 2027 option is exercised, the period of performance is 01st January 2027 to 31st December 2028.. 7 CONSTRAINTS. All the deliverables provided under this statement of work will be based on NCI Agency templates or agreed with the project point of contact.. All code, scripts, documentation, etc. will be stored under configuration management and/or in the provided NCI Agency tools.. All the deliverables of this project will be considered NATO UNCLASSIFIED.. Part of the work may involve handling classified networks, therefore, a security clearance at the right level is expected for the contractor(s) undertaking this project, although the contractor may start working already while the clearance process is ongoing.. 8 SECURITY. The security classification of the service will be up to NATO RESTRICTED (or NATO UNCLASSIFIED until the NATO SECRET security clearance has been obtained). The contractor is required to hold or be able to obtain a valid NATO SECRET security clearance. 9 PRACTICAL ARRANGEMENTS. Access to the NCI Agency NATO Software Factory platform will be provided in coordination with the NCIA Point of Contact or delegated staff.. The Contractor may be required to travel to NCI Agency, Brussels, Belgium and other sites within NATO for completing these tasks. Travel expenses will be reimbursed to the individual directly (outside this contract) in accordance with Article 5.5 of AAS Framework Contract and within the limits of the NCIA Travel Directive... This service must be accomplished by ONE contractor.. 10 QUALIFICATIONS. [See Requirements]. The contractor is required to hold or be able to obtain a valid NATO SECRET security clearance. 10 QUALIFICATIONS. The support services under this SOW require systems engineering skills with the following qualifications:. . Bachelor’s degree in Computer Science, Information Technology, or a related field. At least 2 years of relevant professional experience.. . Deep knowledge and demonstrable experience in IT automation and Infrastructure as Code (IaC) tools in cloud environments, such as Ansible, Terraform, and Helm.. . Experience with containerization technologies and orchestrators, such as Docker, Podman, and Kubernetes/OpenShift.. . Familiarity with DevOps practices, tools and methodologies.. . Proven experience with Linux and Windows system administration.. . Strong knowledge of one or more cloud platforms such as AWS, Azure, GCP, or OCI.. . Deep understanding of cloud architecture principles particularly in setting up landing zones and cloud network design. . Excellent understanding of networking concepts and cloud networking technologies.. . Experience with cryptographic elements: Key management (PKI), encryption algorithms (AES) and encryption in transit (TLS) Documentation skills, with the ability to create detailed technical specifications and architecture diagrams.. . Preferred qualifications:. . Extensive knowledge of AWS or Microsoft Azure. Related Professional Cloud Certifications are desirable.. . Working in an international environment comprising both military and civilian elements.. . Experience in Cloud FinOps and resource optimization.. . Experience in migrating workloads (and re-architecting for cloud). . Configure and maintain network security controls, including firewalls, VPNs, and access control lists (ACLs).. . Implement and manage cryptographic elements like PKI, digital certificates, and encryption algorithms (AES).. . Experience in multi-cloud deployments and hybrid environments. . Company Location: Belgium.
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