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German Speaking Customer Service for Travel Company in Greece at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is pleased to offer an exciting opportunity for a German Speaking Customer Service Representative to join a leading travel company based in Greece. This role involves delivering exceptional service to German-speaking clients while assisting them with their travel plans and inquiries.. Responsibilities. . Provide outstanding customer service to German-speaking travelers via phone, email, and chat.. . Assist customers with travel bookings, itinerary changes, and general travel-related questions.. . Handle customer complaints and resolve issues efficiently to ensure customer satisfaction.. . Collaborate with internal teams and travel partners to coordinate seamless travel experiences for clients.. . Stay updated on travel policies, offers, and procedures to provide accurate information.. . Maintain detailed records of customer interactions and transactions.. . . Fluency in German and English, both written and spoken.. . Previous experience in customer service, ideally within the travel or tourism industry.. . Excellent communication and interpersonal skills.. . Strong problem-solving abilities and the ability to handle sensitive situations professionally.. . Proficiency with customer service software and Microsoft Office tools.. . Detail-oriented and highly organized with the ability to multitask effectively.. . Passion for travel and helping customers create memorable experiences.. . Company Location: Spain.