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Spanish Speaking Customer Support for Social Media at Patrique Mercier Recruitment By Ierotheos. Patrique Mercier Recruitment is excited to announce an opening for a Spanish Speaking Customer Support Representative for Social Media. In this role, you will support Spanish-speaking users by addressing their inquiries and concerns regarding our social media services. Your expertise and communication skills will play a crucial role in ensuring users have a positive experience with our platform. If you are passionate about social media and customer service, we encourage you to apply!. Responsibilities. . Provide exceptional customer support to Spanish-speaking clients through social media channels, including direct messages, comments, and other interactions.. . Assist customers with inquiries regarding account management, platform features, and troubleshooting.. . Effectively resolve user complaints and requests, ensuring a satisfactory outcome.. . Document all customer interactions accurately in the CRM system.. . Collaborate with internal teams to relay user feedback and contribute to service enhancements.. . Stay informed about social media trends, platform updates, and best practices to provide knowledgeable assistance.. . . Fluency in Spanish and English; knowledge of additional languages is a plus.. . Previous experience in customer support, especially in social media or tech industries.. . Excellent communication skills and a customer-oriented mindset.. . Strong problem-solving abilities with attention to detail.. . Familiarity with CRM systems and proficiency in standard office software.. . Demonstrated passion for social media and helping others succeed in their online presence.. . Company Location: Greece.