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German Speaking Client Supporter For Booking.com - Work In Greece at Mercier Consultancy MD. Mercier Consultancy MD is thrilled to announce an opening for a . German Speaking Client Supporter for Booking.com. . This exciting opportunity allows you to work in beautiful Greece while assisting German-speaking clients with their travel booking needs. If you are passionate about customer service and have a flair for communication, we want you on our team!. Key Responsibilities. . Provide exceptional client support to German-speaking customers using Booking.com via phone, email, and chat.. . Assist clients with their bookings, inquiries, and any issues they may encounter during the process.. . Resolve concerns quickly and professionally, ensuring a positive experience for all clients.. . Document and track client interactions in our CRM system for effective service management.. . Collaborate with various teams to improve service delivery and address client needs efficiently.. . Stay up-to-date on Booking.com products and features to provide accurate information to clients.. . . Fluency in German (both written and spoken); proficiency in English is a plus.. . Previous experience in customer support or a similar role is preferred.. . Strong communication and interpersonal skills with a dedication to client satisfaction.. . Ability to handle customer inquiries and concerns effectively through problem-solving.. . Familiarity with booking platforms or travel services is advantageous.. . Comfortable with technology and quick to learn new systems.. . A positive attitude and enthusiasm for helping clients navigate their travel experiences.. . Company Location: Greece.