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Portuguese Speaking Customer Service - American Multinational Technology Corpora at Patrique Mercier Recruitment By Petra. Patrique Mercier Recruitment PT is excited to present a fantastic opportunity for a Portuguese Speaking Customer Service Representative at an esteemed American Multinational Technology Corporation. In this role, you will play a pivotal part in delivering high-quality customer service to Portuguese-speaking clients, ensuring they receive the support and assistance needed for their technology products and services. This position is ideal for individuals who are passionate about technology and thrive in a customer-focused environment. If you are ready to make a significant impact while working with a leading brand, we want to hear from you!. Key Responsibilities. . Provide exceptional customer service in Portuguese, addressing inquiries and resolving issues related to technology products and services.. . Assist customers with product information, technical support, and troubleshooting, ensuring a seamless experience.. . Document customer interactions accurately, maintaining proper records in the company's CRM system for follow-up and analysis.. . Work collaboratively with other departments to escalate and resolve customer concerns and technical issues promptly.. . Stay informed about product updates, policies, and best practices to provide clients with accurate and up-to-date information.. . Engage in proactive communication with customers, building rapport and trust to enhance their experience.. . Participate in ongoing training and development opportunities to improve product knowledge and service skills.. . . Fluency in Portuguese and strong English communication skills, both written and spoken.. . Previous experience in customer service, particularly in a technology or related industry, is a definite plus.. . Excellent problem-solving skills with a strong commitment to providing top-notch customer support.. . Strong verbal and written communication abilities to effectively engage with clients.. . Able to manage multiple tasks and prioritize effectively in a fast-paced environment.. . Attention to detail and organizational skills to maintain accurate customer records.. . A genuine interest in technology and a willingness to learn about new products and solutions.. . Company Location: Greece.