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Danish Speaking HealthTech Support Specialist at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is delighted to announce an opening for a Danish Speaking HealthTech Support Specialist. This position is designed for individuals keen on merging their passion for technology with a commitment to enhancing the healthcare experience for users. In this role, you will provide dedicated support to Danish-speaking clients using health technology solutions, assisting them in overcoming challenges and maximizing their product use.. Responsibilities. . Offer exceptional technical support to Danish-speaking clients using HealthTech products through various communication channels, including phone, email, and live chat.. . Diagnose and resolve software and hardware issues related to health technology applications.. . Educate clients on product features and functionalities, ensuring they have the knowledge for optimal use in a healthcare setting.. . Maintain detailed records of customer interactions and resolutions within the CRM system.. . Collaborate with product development and technical teams to escalate issues and provide valuable user feedback for continuous improvement.. . Engage in proactive follow-ups with clients to ensure thorough resolution of their issues and to enhance user satisfaction.. . Stay updated on industry trends, product improvements, and advancements in health technology to better serve client needs.. . . Fluency in Danish and English, with strong verbal and written communication abilities.. . Previous experience in a customer support role, particularly within the health technology or healthcare sector.. . Strong technical troubleshooting skills and familiarity with health technology applications.. . Excellent customer service skills, with a strong capacity to empathize with clients.. . Proficiency with remote support tools and experience using CRM systems is a plus.. . Ability to work independently in a remote environment and effectively manage multiple tasks.. . A commitment to ongoing learning and professional development within the health technology field.. . Company Location: Denmark.