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German Speaking Customer Service for Education & E-Learning industry at Patrique Mercier Recruitment. Patrique Mercier Recruitment is the premier agency dedicated to helping candidates find opportunities in their native languages across various countries. We pride ourselves on our commitment to matching the best candidates with employers in diverse sectors, including social media, gaming, healthcare, retail, and more. As we continue to expand our reach in the consumer services industry, we are excited to announce a new opening for a German Speaking Customer Service position in the Education & E-Learning sector. This role is ideal for individuals who are passionate about education and customer support and who wish to utilize their language skills in a meaningful way. Joining our team means being part of a company that not only connects talents with leading global firms but also fosters a supportive and enriching environment for growth. If you are motivated, detail-oriented, and have a genuine interest in helping others succeed in their learning journeys, we would love to hear from you and discuss how you can contribute to our mission while advancing your career in an international setting.. Responsibilities. . Provide exceptional customer service to German-speaking clients in the education and e-learning industry. . Assist customers with inquiries related to educational products and services. . Manage and resolve customer complaints in a timely and effective manner. . Guide customers through the registration and enrollment processes. . Maintain accurate records of customer interactions and transactions. . Collaborate with cross-functional teams to improve customer experience. . Stay current on industry trends and company offerings to provide informed support. . . Fluent in German (written and spoken) and proficient in English. . Previous experience in customer service or support roles. . Strong communication and interpersonal skills. . Ability to work in a fast-paced and dynamic environment. . Familiarity with the education or e-learning industry is a plus. . Problem-solving skills and the ability to handle challenging situations effectively. . Proficient in using CRM systems and Microsoft Office Suite. . Company Location: Greece.