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Nordic Speaking - Customer Service Agent iGaming in Malta - Relocation Included at Next Job Abroad. Next Job Abroad is thrilled to present a fantastic opportunity for Nordic Speaking Customer Service Agents in the dynamic iGaming sector. Located in the vibrant atmosphere of Malta, this role invites you to become part of a fast-paced industry that combines entertainment and technology. If you are passionate about providing exceptional customer service and thrive in a multicultural environment, this position is perfect for you! Relocation assistance is provided to make your transition as seamless as possible.. Responsibilities. . Assist customers in . Nordic languages . and English with inquiries related to our iGaming products and services.. . Provide detailed information about games, promotions, and account management.. . Troubleshoot customer issues efficiently and effectively, ensuring a smooth gaming experience.. . Engage with customers through various channels, including email, chat, and phone.. . Collaborate with team members to enhance service quality and improve customer satisfaction.. . Document customer interactions and feedback to aid the continuous improvement of our offerings.. . Stay informed on the latest iGaming trends and updates to provide knowledgeable support.. . . Fluency in a Nordic language (such as . Swedish. , . Norwegian. , . Finnish. , or . Danish. ) and English is essential.. . Experience in customer service or a related field, preferably within the iGaming or entertainment industry.. . Strong interpersonal and communication skills, with the ability to connect with a diverse clientele.. . Proficiency in using customer service software and tools.. . Ability to work on a flexible schedule, including evenings and weekends.. . A positive, enthusiastic attitude and a passion for the gaming industry.. . Willingness to relocate to Malta and immerse yourself in a new cultural experience.. . Company Location: Finland.