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telephony engineer at Weekday AI. This role is for one of the Weekday's clients. Min Experience: 4 years. Location: Remote (India). JobType: full-time. We are looking for an experienced Telephony Engineer with strong expertise in Vonage telephony systems to design, implement, and support enterprise-grade communication solutions. This role involves building scalable and reliable cloud-based voice and messaging platforms while ensuring seamless integration with internal systems and third-party services.. Key Responsibilities. Design, develop, configure, and support scalable communication solutions using Vonage Business and Vonage Communications APIs. Integrate voice, SMS, and messaging services into existing enterprise platforms. Develop and maintain backend services and RESTful APIs to support communication workflows. Troubleshoot integration issues and ensure secure, reliable telephony operations. Provide L2/L3 support for telephony-related incidents and service requests. Monitor system performance, conduct regular health checks, and manage upgrades and patches. Collaborate with cross-functional teams to gather requirements and deliver communication solutions. Maintain documentation for system configurations, troubleshooting processes, and best practices. Ensure compliance with security, performance, and reliability standards. Coordinate with vendors and service providers for issue resolution and enhancements. What Makes You a Great Fit. 5+ years of experience as a Telephony Engineer or in a similar communications engineering role. Strong hands-on experience with Vonage telephony systems, including Vonage Communications APIs and contact center solutions. Solid understanding of VoIP technologies, SIP, RTP, PBX systems, and call routing concepts. Proficiency in backend programming languages such as Java, C#, or Python. Strong knowledge of RESTful APIs, webhooks, and asynchronous processing. Experience working with cloud-based telephony and unified communication platforms. Excellent analytical and troubleshooting skills with the ability to resolve complex technical issues. Strong written and verbal communication skills. Ability to work independently while managing multiple priorities effectively. Company Location: India.