We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Polish Speaking Customer Service For A Short-Form Video Sharing Platform at Patrique Mercier Recruitment By Petra. Patrique Mercier Recruitment PT is excited to present a fantastic opportunity for a Polish Speaking Customer Service Representative for a popular short-form video sharing platform. This role is ideal for creative individuals who are passionate about social media and digital content. As a key member of our team, you will assist Polish-speaking users with their inquiries, help them navigate the platform, and provide support to enhance their user experience. Join us in empowering users to connect and share their creativity while receiving top-tier service at every interaction!. Key Responsibilities. . Provide exceptional customer support in Polish, addressing inquiries related to the short-form video sharing platform.. . Assist users with account management, content creation queries, and platform features, ensuring a smooth user experience.. . Document user interactions and support tickets accurately to help improve future service delivery.. . Collaborate with technical teams to troubleshoot and resolve platform-related issues promptly.. . Stay updated on platform updates, policies, and guidelines to provide accurate guidance to users.. . Foster a positive community by encouraging and supporting user engagement on the platform.. . Participate in ongoing training sessions to expand your knowledge and enhance customer service skills.. . . Fluency in Polish and strong English communication skills, both written and spoken.. . Previous experience in customer service, particularly in social media or digital platforms, is advantageous.. . Strong problem-solving skills with a focus on delivering high-quality service.. . Excellent communication and interpersonal skills to interact effectively with users.. . Able to manage multiple tasks efficiently while maintaining high service standards.. . Attention to detail and organizational skills for keeping accurate user records.. . A passion for social media and an understanding of current trends in short-form content creation.. . Company Location: Greece.