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Dutch speaking Customer Service role for Tourism industry - remote in Greece at Patrique Mercier Recruitment By Cyriel. Patrique Mercier Recruitment ES is thrilled to offer a unique opportunity for Dutch-speaking professionals to join our Customer Service team in the Tourism industry, working remotely from beautiful Greece. This position is perfect for those who have a passion for travel and a knack for providing outstanding customer support. As a member of our team, you will engage Dutch-speaking customers, assisting them with their travel inquiries and ensuring they have an enriching experience. Embrace the flexibility of remote work while making a positive impact in the tourism sector!. Responsibilities. . Engage with Dutch-speaking customers through phone, email, and chat, addressing inquiries related to tourism products and services.. . Provide detailed information about travel destinations, accommodations, and activities to enhance the customer experience.. . Assist customers in planning their trips, making reservations, and providing support during their journeys.. . Resolve any issues or complaints promptly, ensuring a high level of customer satisfaction.. . Document customer interactions and feedback in the CRM system for tracking and service improvement purposes.. . Work collaboratively with team members to identify opportunities for enhancing service quality and customer satisfaction.. . Stay informed about tourism trends and product offerings to provide knowledgeable assistance to customers.. . . Fluency in Dutch (both spoken and written) is essential.. . Strong dedication to customer service and a passion for the tourism industry.. . Prior experience in a customer service role, particularly in tourism or hospitality, is preferred.. . Exceptional communication and interpersonal skills.. . Ability to manage multiple inquiries and work effectively in a remote environment.. . A proactive and friendly attitude with strong problem-solving abilities.. . An enthusiasm for travel and knowledge of popular destinations is a plus.. . Must hold an EU passport.. . Company Location: Belgium.