Customer Solutions Consultant at Measured

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Customer Solutions Consultant at Measured. About Measured . Measured is the pioneer and leader of incrementality-based media measurement and optimization. Since 2017, leading brands have used our AI-powered, all-in-one platform to manage, est, plan, and optimize over $35 billion in full-funnel media investments. Measured’s unique combination of automated experimentation, media mix modeling, and industry-leading expertise helps marketers prove the incremental impact of their advertising and maximize ROI with unmatched ease, accuracy, and efficiency.. The Role. We’re looking for a Customer Solutions Consultant to support data integrity, platform performance, and seamless onboarding of new data vendors post-sale. In this cross-functional role, you will partner closely with Customer Success, Product, and Engineering teams to diagnose and resolve complex data issues, ensure accurate client reporting, and maintain platform reliability at scale. . You will play a critical role in validating client implementations, troubleshooting data anomalies, and driving technical improvements that enhance customer value and long-term retention.. Key Responsibilities. . Own the technical investigation and resolution of data integrity issues across client dashboards. . Partner with CS and Product to triage platform effectiveness issues and propose root-cause solutions. . Support the onboarding of new data vendors and integrations post-sale, validating connectivity and completeness. . Collaborate with Engineering to resolve systemic data ingestion or transformation problems. . Ensure client reports and test results reflect clean, complete, and correct data. . Build and maintain internal tools, checklists, and validation processes to support quality control. . Act as a technical escalation point for the Customer Success team. . Identify repeatable technical patterns in client issues to drive process or product improvements. . Support internal QA and validation before new features or enhancements are rolled out to clients. . . What Success Looks Like. . Time-to-resolution on data/platform issues. . % of vendor integrations completed without rework. . Accuracy of post-implementation QA. . Internal partner satisfaction (CS, Product, Engineering). . Reduction in recurring data issues per client. . Ideal Experience. . 2–4 years of experience in a technical support, post-sales engineering, or data operations role at a SaaS or martech company. . Strong understanding of data workflows, integration pipelines, or ETL processes. . Familiarity with digital marketing platforms (Meta Ads, Google Ads, GA4, etc.). . Proficient in Excel/Google Sheets; SQL and/or Python a plus. . Experience with customer-facing roles and ability to translate technical issues into client-friendly language. . Organized and analytical thinker with excellent debugging and root-cause analysis skills. . Experience onboarding or managing third-party data sources, APIs, or vendor integrations. . Strong project management skills and the ability to juggle multiple priorities. . Experience with data visualization tools (e.g., Looker, Tableau, Domo). . Familiarity with platforms like Segment, mParticle, or CDPs. . Exposure to API management or scripting languages (JavaScript, Python, etc.). . Prior experience working with global DTC brands or digital media data. . . Company Location: Argentina.