We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Slovak-Speaking Customer Support for High-End Brand Retail Dept. in Greece at Mercier Consultancy. Mercier Consultancy is thrilled to announce an opening for a Slovak-Speaking Customer Support Representative in our High-End Brand Retail Department located in beautiful Greece! In this prestigious role, you will be the first point of contact for our Slovak-speaking customers, delivering exceptional service and support as they engage with our luxurious product offerings. Your expertise in customer relations will play a key part in enhancing the shopping experience for our high-end clientele.. This position is perfect for individuals who are passionate about luxury retail and dedicated to providing top-notch customer service. If you thrive in a dynamic environment and enjoy helping customers find exactly what they need, we invite you to apply!. Responsibilities. . Assist customers in Slovak via phone, email, and chat regarding inquiries about luxury products and services. . Provide personalized service by understanding and fulfilling customer needs and preferences. . Accurately document customer interactions and resolutions in our support system. . Collaborate with internal teams to resolve complex customer issues. . Maintain an in-depth understanding of our luxury brand offerings and latest collections. . Collect customer feedback to help improve our services and products. . Participate in training to stay updated on luxury retail trends and company policies. . A high level of Slovak, and a high level of English, both written and verbal, is required. Your nationality and native language must be clearly stated on your C.V. and/or Cover Letter.. Exceptional communication and interpersonal skills. Ability to handle customer inquiries with professionalism and empathy. Proficiency in customer support software and tools. Company Location: Greece.