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Senior Computer Engineer Level 3 at Revaya. **TO BE CONSIDERED AS AN APPLICANT, PLEASE SUBMIT YOUR MOST UP-TO-DATE RESUME AND A VIDEO INTRODUCTION TAILORED TO THIS JOB POSTING!**. Job Type:. Full-Time. Work Hours: . Monday to Friday, 9:00 AM to 5:30 PM Eastern Time, with a 30-minute break. Salary: . $1,500 per month. Job Overview: . We are seeking a highly skilled Senior Computer Engineer (Level 3 Network Engineer) to join our team in a full-time, remote capacity. This role is ideal for an IT professional with a passion for solving complex technical challenges, supporting diverse client needs, and driving innovation in a collaborative environment.. As a Senior Computer Engineer, you will be responsible for diagnosing and resolving advanced IT issues, managing client networks and infrastructures, and implementing secure and effective technical solutions. This long-term role offers excellent opportunities for growth, continuous learning, and career advancement in a supportive and dynamic team setting.. Key Responsibilities:. . Provide professional English verbal and written communication to clients.. . Multi-task effectively while prioritizing service requests.. . Diagnose and resolve Level 3 IT issues promptly and accurately.. . Manage client networks, systems, and technical infrastructures.. . Maintain detailed documentation of tasks within the ticketing system.. . Implement technical solutions and ensure alignment with best practices.. . Stay current with emerging technologies and cybersecurity standards.. . Qualifications:. . At least 3 years of relevant Level 2 technical experience. . Experience with MSP tools such as ConnectWise, Bitdefender, etc.. . Experience with ticketing software like Zendesk, JIRA, etc.. . Strong documentation skills. . Strong passion for IT and helping people. . Clear English verbal and written communication skills. . Proficiency in Microsoft technologies such as Office 365, Microsoft AD, Exchange, and Windows Server. . Strong understanding of network protocols (TCP/IP, VPN, DNS, DHCP). . Solid knowledge of cybersecurity best practices. . Experience with networking solutions such as SonicWall, pfSense, Sophos Firewalls, and VPN. . Experience with cloud platforms such as Microsoft Azure or AWS. . Experience supporting Windows 10, Windows 11, Server 2012, and Server 2019. . Experience providing Microsoft Office Suite end-user support. . Experience with administration and support of Office 365. . Experience managing user accounts via Active Directory. . . Technical Requirements:. . A reliable, high-speed, hard-wired internet connection.. . A dedicated Windows 10/11 Professional Edition PC (not shared with others).. . A noise-canceling headset for clear communication.. . Note: An NBI or police clearance will be required upon acceptance of the job offer.. Company Location: Philippines.