Account Manager (China) at Slasify

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Account Manager (China) at Slasify. Established in 2016, Slasify is a Singapore-based technology company operating with a fully remote team and is rapidly-growing through our EOR & payroll services rendered to businesses worldwide. Our colleagues are currently working in Taiwan, China, Singapore, Malaysia, Indonesia, South Korea, USA, Canada, France, Dubai, and more! . We are looking for an Account Manager to join our Customer Success Department. The ideal candidate should have 2-3 years of working experience in a client facing role. . Please submit your application in English. . Responsibilities. . Develop trusted advisor relationships with clients. . Ensure the timely and successful delivery of our solutions according to customer needs and objectives. . Responsible for the onboarding and offboarding of clients and its employees. . Clearly communicate/update the progress of monthly/quarterly initiatives to leadership. . Prepare monthly reports for client accounts and collaborate with finance team on accurate and timely invoicing. . Accurately crosscheck and confirm payroll and reimbursements of clients’ employees. . Collaborate with sales team to identify and grow opportunities within territory. . Assist with challenging client requests or issue escalations as needed. . Prior professional experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role. . Minimum 2~3 years of experience in a client facing role. . Strong understanding of Chinese business culture. . High attention to detail and excellent organizational skills. . Experience with CRM software and project management tools. . Proven ability to juggle multiple client accounts and time-sensitive projects at a time. . Excellent listening, collaboration and cross-cultural patience and understanding. . Go-getter attitude with strong problem solving skills and a curiosity to learn. . Ability to work independently without constant supervision, prior remote working experience is a plus. . Strong verbal and written communication skills. . Fluency in English and Mandarin Chinese is a must. . Company Location: China.