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German Speaking Support Agent For Electronics Company - Work In Greece at Mercier Consultancy MD. Mercier Consultancy MD is pleased to present an opening for a German Speaking Support Agent to join our team dedicated to a leading electronics company. This position is located in Greece and is a fantastic opportunity for individuals passionate about electronics and customer service. As a German Speaking Support Agent, you will be responsible for assisting our German-speaking clients, ensuring they receive superior support related to our range of electronic products.. Key Responsibilities. . Provide top-tier customer support to German-speaking clients through phone, email, and live chat interactions.. . Assist customers with inquiries regarding product features, troubleshooting, and technical support.. . Resolve customer complaints effectively to ensure a high level of satisfaction.. . Accurately document customer interactions and issues in our CRM system for adequate tracking and follow-up.. . Collaborate with technical teams to provide customers with timely and effective solutions.. . Stay updated on product knowledge, company policies, and market trends to provide reliable information to customers.. . . Fluency in German (both written and spoken) is required; proficiency in English is a plus.. . Previous experience in customer support, preferably in the electronics or technology sector.. . Strong communication and interpersonal skills with a focus on customer satisfaction.. . Able to handle multiple inquiries simultaneously and prioritize tasks effectively.. . Familiarity with CRM systems and technical support tools is advantageous.. . A positive attitude and a proactive approach to both problem-solving and customer engagement.. . Willingness to work in a dynamic, collaborative environment.. . Company Location: Germany.