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Spanish Speaking Customer Service for Energy (Oil & Gas) industry at Mercier Consultancy MD. Mercier Consultancy MD is pleased to offer an exciting opportunity for Spanish Speaking Customer Service Representatives in the Energy sector, specifically in the Oil & Gas industry. If you have a passion for providing excellent customer service and an interest in energy solutions, this is your chance to join a dedicated team. You will assist customers in navigating their inquiries and deliver essential information in Spanish, ensuring a seamless experience in this critical field.. Key Responsibilities. . Respond to customer inquiries related to oil and gas products and services via phone, email, and chat in Spanish.. . Provide information on service options, pricing, and compliance with regulations.. . Assist customers with account management and troubleshooting technical issues.. . Document all customer interactions accurately to maintain comprehensive records.. . Collaborate with internal departments to ensure effective resolution of customer issues.. . Stay updated on industry developments and company offerings to provide timely information.. . . Fluency in Spanish (both written and spoken) is required; knowledge of English is beneficial.. . Experience in customer service, preferably in the energy, oil & gas sector.. . Strong communication skills and the ability to engage effectively with customers.. . Excellent problem-solving capabilities and a customer-focused approach.. . Ability to manage multiple inquiries simultaneously in a fast-paced environment.. . Proficiency in using CRM systems and other computer applications.. . Flexibility to work various shifts, including evenings and weekends as needed.. . Company Location: Greece.