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Nordic Speaking Customer Service for Insurance industry at Patrique Mercier Recruitment. Patrique Mercier Recruitment is excited to announce an opening for a Nordic Speaking Customer Service representative within the insurance industry. As the leading agency for candidates seeking jobs in their native language in various countries, we pride ourselves on our extensive knowledge of key sectors such as social media, gaming, healthcare, retail and e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our goal is to connect top talent with suitable employers worldwide, ensuring a seamless recruitment process that places candidates in positions where they can thrive. In this role, you will be part of a dynamic team dedicated to providing exceptional customer service to Nordic clients in the insurance sector. You will utilize your language skills and cultural knowledge to assist customers in navigating their insurance needs while maintaining a high standard of service. If you are passionate about customer service and looking to work in an international environment, we want to hear from you! Join us in helping candidates achieve their dreams abroad while developing your career in a supportive and vibrant workplace.. Responsibilities. . Provide high-level customer service to Nordic clients in the insurance industry. . Assist customers with inquiries regarding their insurance policies and claims. . Resolve issues and provide solutions in a timely manner. . Document customer interactions and maintain accurate records. . Collaborate with internal teams to improve customer experience. . Stay informed about insurance products and services. . Follow up with clients to ensure their satisfaction and retention. . . Fluency in a Nordic language (Danish, Finnish, Norwegian, or Swedish) and English. . Previous experience in customer service, preferably in the insurance sector. . Strong communication and interpersonal skills. . Ability to work in a fast-paced environment while maintaining attention to detail. . Proficiency in using CRM software and other customer service tools. . Problem-solving skills and a proactive attitude. . Availability to work flexible hours, including evenings and weekends if necessary. . Company Location: Greece.