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German Customer Service Jobs In Greece - Work In Greece -Paid Relocation at Mercier Consultancy MD. Mercier Consultancy MD is thrilled to announce openings for German Customer Service roles in Greece, offering a unique opportunity with paid relocation. This position is ideal for individuals who are passionate about customer service and wish to experience life in beautiful Greece while working with a dynamic team. You will help German-speaking customers navigate their queries and provide top-notch support.. Key Responsibilities. . Manage customer inquiries from German-speaking clients via phone, email, and chat, addressing their concerns promptly.. . Provide information on products, services, and policies in a clear and friendly manner.. . Resolve customer complaints and issues effectively, ensuring customer satisfaction and retention.. . Document all customer interactions in the CRM system to ensure accurate tracking and resolution of issues.. . Collaborate with other departments to enhance service delivery and resolve complex inquiries.. . Stay up-to-date with company offerings and industry trends to provide informative assistance to customers.. . . Fluency in German (both written and spoken) is essential; knowledge of English is advantageous.. . Prior experience in customer service or a related field is preferred.. . Excellent communication skills with a customer-centric approach.. . Ability to handle inquiries and resolve complaints with professionalism and empathy.. . Strong organizational skills and the ability to multitask effectively in a fast-paced environment.. . Familiarity with CRM software and customer service tools is desirable.. . Willingness to work flexible hours, including weekends and holidays if needed.. . Open to relocating to Greece; relocation package provided.. . Company Location: Germany.