After Sales Support (005-0250) at Hunt St. Looking for Filipino (Philippines-based) candidates. Job Role: . After Sales Support. Compensation range: . $1,200 - $1,500 AUD/month. Engagement type: . Independent Contractor Agreement. Work Schedule: . This role is expected to align with the AU business hours (approx. 9 AM - 5 PM, Monday to Friday) for collaboration, but as a contractor, you’ll have flexibility in how you manage your time.. Who We Are:. At Hunt St, we help Australian companies hire top remote talent in the Philippines. For this role, you will be engaged directly by the client as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote so you'll be able to work from home.. Who The Client Is:. Our client is a well-established Australian provider of managed IT and telco services, catering to small and mid-sized businesses across various industries. They offer a one-stop solution for business-grade internet, phone systems, mobiles, and fully managed IT support.. What sets them apart is their hands-on, proactive approach, they don’t just offer tech, they ensure it works seamlessly for their clients. With a local support team and a focus on long-term partnerships, they’re trusted by businesses who want reliable service and clear communication, without the jargon.. R. ole Overview: . We’re looking for an After Sales Support with solid experience in the telecommunications space. This role is all about owning the post-sales process, from sales handover to service activation, ensuring everything runs smoothly for our customers and internal teams.. Key Responsibilities: . Review completed paperwork and the solution sold to the customer. Translate the solution into clear, detailed job notes for technicians. Submit and manage network orders, including:. NBN provisioning. SIP / VoIP services. Mobile connections and porting. Coordinate and schedule appointments with customers for:. NBN installations. SIP port dates. Mobile porting. Liaise with internal teams, technicians, and carriers to ensure smooth delivery. Track each order through to completion and proactively manage timelines. Provide regular updates to customers from order submission through to installation and activation. Identify and resolve issues or delays during the provisioning process. Proven B2B telecommunications experience. Hands-on experience provisioning NBN, SIP/VoIP, and Mobile services. Strong understanding of end-to-end order delivery in a telco environment. Excellent organisational and project coordination skills. Ability to interpret technical solutions and communicate them clearly. Strong attention to detail and documentation skills. Confident customer communication skills (written and verbal). Technical mindset and problem-solving ability. Work Arrangement & Expectations:. This is a remote role that will be set up as an independent contractor engagement.. To ensure alignment and transparency, successful candidates will be expected to:. Disclose any existing ongoing roles or client work. Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”). Company Location: Philippines.
After Sales Support (005-0250) at Hunt St