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Slovak Speaking Video Streaming Support - Athens, Greece at Patrique Mercier Recruitment JP. Join Patrique Mercier Recruitment JP as a Slovak Speaking Video Streaming Support Specialist in the beautiful city of Athens, Greece! This is an exciting opportunity to make a difference by helping our Slovak-speaking customers enjoy their video streaming experience. Work within a forward-thinking tech company while soaking in the rich culture and history that Athens has to offer.. Responsibilities. . Provide outstanding customer support to Slovak-speaking users via phone, email, and chat.. . Troubleshoot and resolve technical issues related to video streaming services effectively.. . Educate customers on how to navigate the platform and make the most of its features.. . Accurately document customer interactions and resolutions in the CRM system.. . Collaborate with technical teams to escalate and solve complex inquiries.. . Participate in ongoing training to stay updated on service changes and product features.. . Gather and communicate customer feedback to continually improve service quality.. . . Fluency in Slovak and English, both written and spoken.. . Strong dedication to customer service and satisfaction.. . Prior experience in customer support or technical support is advantageous.. . Ability to effectively troubleshoot technical issues with a focus on solutions.. . Exceptional communication skills, displaying a friendly and professional approach.. . A proactive interest in learning new technologies and adapting to changes.. . Able to perform well in a fast-paced environment and manage changing priorities.. . Knowledge of video streaming platforms is a plus.. . Company Location: Slovakia.