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French Speaking Customer Service for Retail industry at Patrique Mercier Recruitment. Patrique Mercier Recruitment, the leading agency for candidates seeking jobs in their native language abroad, is excited to announce an opening for a French Speaking Customer Service position in the retail industry. We specialize in matching top talent with premier employers across various sectors including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process is carefully designed to ensure that the best candidates find their ideal roles while helping employers secure exceptional talent. By joining our team, you will be part of a dynamic and supportive environment that embraces cultural diversity. As a French Speaking Customer Service representative, your role will involve building relationships with customers, assisting them with their inquiries, and ensuring a positive shopping experience. You will play a critical role in representing our retail partner brand and providing excellent service to French-speaking clients. If you are passionate about customer service, enjoy working in a multicultural environment, and wish to progress your career in a vibrant international setting, we would love to hear from you and help you find your dream job abroad.. Responsibilities. . Provide exceptional customer service to French-speaking clients in the retail sector.. . Assist customers with inquiries regarding products, orders, and services via phone, email, or chat.. . Resolve customer complaints promptly and ensure satisfaction through effective problem-solving techniques.. . Process orders and handle returns and exchanges in accordance with company policies.. . Maintain knowledge of all products and services offered by the retail partner to provide accurate information.. . Document customer interactions and transactions in the customer service database.. . Collaborate with team members and other departments to enhance the customer experience. . . . Fluent in French (spoken and written); proficiency in English is a plus.. . Prior experience in customer service, preferably in the retail industry.. . Strong interpersonal and communication skills with the ability to engage customers effectively.. . Excellent problem-solving abilities and a proactive approach to service delivery.. . Comfortable working with computer systems and various customer service software.. . Ability to manage multiple tasks efficiently and work well under pressure.. . A positive attitude with a genuine passion for customer satisfaction.. . Company Location: Greece.