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Customer Service Representative at Jobgether. This position is posted by Jobgether on behalf of Tony Robbins. We are currently looking for a Customer Service Representative in California (USA).. Join a high-impact, mission-driven team that’s redefining what customer support can mean. In this role, you’ll go beyond standard service by providing white-glove assistance that transforms client experiences. You’ll act as the front line of communication across multiple channels, supporting users through powerful personal development journeys. If you're passionate about excellence, thrive in a fast-paced remote environment, and want to be part of something truly meaningful, this opportunity is for you.. Accountabilities:. . Deliver responsive, empathetic support across phone, email, chat, and Zoom to a high volume of clients.. . Troubleshoot issues and guide users through product usage, event logistics, and onboarding with clarity and care.. . Collaborate with internal teams to ensure seamless client handoffs and a cohesive user experience.. . Maintain detailed records using systems like Salesforce and Zendesk, while handling escalations with professionalism.. . Anticipate client needs and offer proactive solutions to enhance satisfaction and retention.. . Represent the brand with integrity and positive energy at all times.. . Participate in occasional evening/weekend work during live or virtual events.. . Travel up to 25% to support on-site events when needed.. . . 2–5+ years of experience in customer support, client experience, hospitality, or high-touch service roles.. . Exceptional communication skills, both written and verbal, with a client-first mindset.. . Comfortable working across multiple systems including Salesforce, Slack, and Zoom.. . Quick thinker and solution-oriented under pressure; thrives in a fast-paced, high-performance environment.. . Displays emotional intelligence, resilience, and a passion for personal growth and development.. . Prior exposure to personal development content is a plus; interest in learning it is essential.. . Strong follow-through, accountability, and drive to exceed expectations.. . Company Location: United States.