We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Italian Speaking Customer Service for Biotechnology industry at Patrique Mercier Recruitment. Patrique Mercier Recruitment, the leading agency for candidates seeking jobs in their native language in other countries, is excited to announce a new opportunity for an Italian Speaking Customer Service Representative in the Biotechnology industry. Our agency specializes in placing candidates across various sectors, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. With a focus on matching the best candidates with the right employers, we ensure that both client and candidate needs are met. If you are passionate about customer service and have a strong command of the Italian language, this role could be the perfect fit for you. You will be part of a dynamic team dedicated to providing exceptional support and assistance to customers in the fast-paced biotechnology field. This position offers you the chance to work in an international environment, utilizing your language skills while contributing to the growth and success of a leading biotech company. Join us in helping individuals find their dream jobs abroad while enhancing customer experience in the biotechnology sector.. Responsibilities. . Provide exceptional customer service in Italian to clients and customers within the biotechnology industry. . Handle customer inquiries via phone, email, and chat to resolve issues promptly and effectively. . Assist customers with product information, order status, and technical support inquiries. . Build and maintain strong relationships with customers to enhance satisfaction and loyalty. . Document customer interactions and maintain accurate records of communications in the CRM system. . Collaborate with team members and other departments to ensure seamless service delivery. . Identify customer needs and provide tailored solutions to ensure a positive customer experience. . . Fluency in Italian and English, both written and spoken. . Previous experience in customer service or a related field, preferably within the biotechnology or healthcare industry. . Strong communication and interpersonal skills to effectively engage with customers. . Ability to work in a fast-paced environment while managing multiple tasks simultaneously. . Proficiency in using CRM software and other customer service tools. . Problem-solving skills with a proactive approach to resolving customer issues. . A passion for helping others and contributing to a positive customer experience. . Company Location: Greece.